FAQ - CityClass

FAQ

Frequently Asked Questions

Do you have any questions about our service or anything else? We can help you in the frequently asked questions below or in the chat box.

City Class

Services

Is there a shuttle service from/to the airport?

We do not offer a regular shuttle service. However, we would be happy to arrange a transfer for you at an additional cost. Contact us.

What means of payment are accepted?

We accept cash payments as well as payments with EC/Maestro cards and all major credit cards (MasterCard, VISA, American Express, Diners Club, Discover, JCB, Union Pay).

You can also pay for your room reservation online via Paylink (Paypal, Klarna, MasterCard, Visa, American Express, Diners Club, Discover, JCB, Union Pay)

Can I leave my luggage with you?

Yes, if you arrive earlier or depart later, you can store your luggage with us in our trunk free of charge

How much does breakfast cost?

As a hotel guest you pay €15.00 per person for our extensive breakfast buffet including drinks. As a non-resident guest, you can enjoy our breakfast buffet excluding hot drinks for €19.90 per person.

Is there breakfast for non-hotel guests?

Even as a non-house guest you can enjoy our extensive breakfast buffet excluding hot drinks for €19.90. For larger groups, we ask that you register in advance.

Frequently Asked Questions

Services

Is there a shuttle service from/to the airport?

What means of payment are accepted?

Can I leave my luggage with you?

How much does breakfast cost?

Is there breakfast for non-hotel guests?

Environment

Are the public areas barrier-free?

Is there a sauna/spa area?

What are the parking facilities like?

Are there bicycle parking spaces?

Where is the entrance of the CityClass Hotel Caprice am Dom

Is there a gym?

Is there a swimming pool?

Rooms

Is there a kettle?

Is there a coffee/tea station?

Is there free WiFi?

Is there a hairdryer in the room?

Are pets allowed?

Is there room service?

Can I order breakfast in my room?

Are there smoking rooms?

Are there rooms with a balcony?

Are the rooms barrier-free?

Are there allergy-free bedding?

Schedules

When can I arrive (check-in)?

What are the opening hours of the hotel bar?

What are the opening hours of the café?

What are the opening hours of the restaurant?

By when do I have to leave (check-out)?

How long is the reception open?

What are the breakfast times?

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